Frequently Asked Questions
How can I register?
Can I update or add courses to my registration?
What is the cancellation policy?
Can I preregister for "No Charge" courses?
How will I know if supplies are needed for a course?
My course is indicated as an "off-site" course. How do I get to an off-site location?
How are CE credits assigned?
How can I get a certificate of the CE credits I earn at Yankee?
How can I request accommodations for special needs?
What days and hours are the Exhibit Hall open?
What services are available at the BCEC?
Is child care provided at Yankee?
How can I register?
You can register for Yankee Dental Congress in one of three ways:
Online
Online registration is highly recommended. Registering online on our secure site provides the following benefits:
Fax
Faxed registrations must be submitted using an official YDC pre-registration form. Forms must be filled out completely with credit card payment information. The Yankee Dental Congress fax number is 508-743-9677.
Mail
Mailed registration must be submitted using an official YDC pre-registration form. Forms must be filled out completely and form of payment (check, money order, or credit card information) must be enclosed.
The Yankee Dental Congress Registration
C/O Convention Data Services
107 Waterhouse Rd.
Bourne MA, 02532
Can I update or add courses to my registration after it has been submitted?
Updates will be accepted after an official Yankee registration number has been assigned—you must have this number to add courses or make changes. Registrants can update their registrations to add as many courses as you like without a service charge. Registration updates can be made online or via fax or mail using a YDC 36 registration update form.
What is the cancellation policy?
Requests for cancellations/refunds must be in writing and accompanied by all registration materials, including badges and tickets, if received.
Refund requests must be postmarked no later than:
January 14, 2011 - For lectures, workshops, events, and general registration December 31, 2010 - For hands-on courses
After these dates no refunds - including absences due to illness, late arrivals, weather, or parking difficulties - will be granted.
Cancellation Processing Fees:
The minimum refund allowed is $10.00. Refunds will be issued in March 2011.
NEW Can I pre-register for "No Charge" courses?
Pre-registration is required for all No Charge courses listed in the YDC Pre-Registration Program Book or www.yankeedental.com online listings. Your seat will be held for 15 minutes; after that, those without tickets will be seated according to available space. When the room is filled, no additional people will be admitted because of fire department regulations. If you have not pre-registered, please be prepared to select an alternate session to attend.
How are CE credits assigned?
General Attendance Credits
MA Dentists: For the 2012 license renewal cycle, CE credits obtained between January 1, 2010 and March 31, 2012, including a total of 5 credits for general attendance at a conference during that period, are allowed.
MA Dental Hygienists: For the 2011 license renewal cycle, CE credits obtained between January 1, 2009 and March 31, 2011, including a total of 4 credits for general attendance at a conference during that period, are allowed.
Starting with the 2014 renewal for MA dentists and the 2013 renewal for MA dental hygienists, all CE credits must be obtained within 24 months prior to renewal. For information about recent changes in MA regulations go to
www.mass.gov/dph/boards/dn.
The Massachusetts Dental Society is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/goto/cerp.
CEU Credits
Credit is assigned by the MDS on an hourly basis, subject to final approval by the Board of Registration in Dentistry (BORID) in each state. Lectures and workshops receive one credit per hour (rounded down to the nearest hour). Hands-on courses receive two credits per one hour. For courses not related to patient care, please contact BORID for allowed credit. Please note: Two credits for one hour in hands-on courses do not apply for Maine, NBC, or DANB. Dental assistants must complete a YDC CE form and send it to DANB for approval of courses.
NBC Credits
Certified dental technicians will be granted NBC (National Board for Certification in Dental Laboratory Technology) continuing education credit for an NBC-approved course when they sign in with their name, CDT number, and address on the NBC Continuing Education Roster.
AGD Credits
The formal continuing education programs of the Yankee Dental Congress are accepted by AGD for Fellowship/Mastership credit. AGD number is 219251.
DANB Credits
DANB Certificants who attend or participate in Continuing Dental Education (CDE) courses sponsored by the American Dental Association Continuing Education Recognition Program (ADA CERP), may be able to use these courses to renew their DANB Certification. It is the responsibility of the Certificant to ensure that courses they take meet DANB’s Recertification Requirements, and that the CDE credits are reported in the appropriate DANB CDE categories, as described in DANB’s Recertification Requirements.
Certified Dental Assistants attending the Yankee Dental Congress will be able to count 1 CDE credit for general attendance.
If you are not sure if a course qualifies for CDE credit you can:
Check DANB’s Recertification Requirements by going to the website: www.danb.org
For any other CDE Questions call the DANB recertification office at:
1-800-367-3262 and select option 2.
How can I get a certificate of the CE credits I earn at Yankee?
The Continuing Education (CE) Pavilion is a free service for all YDC attendees. You can print a certificate with general attendance credits and courses taken at the meeting in either one of two ways (please use only one method):
On-site: Visit the CE Pavilion located in the North Lobby and satellite pavilions located in the exhibit hall.
Online: For YDC 36 credits, visit www.yankeedental.com through March 31, 2011.
How can I request accommodations for special needs?
In compliance with the Americans with Disabilities Act, YDC will make all reasonable effort to accommodate persons with disabilities at the meeting. Please submit your request in writing no later than December 17, 2010, to Lori Robinson, Massachusetts Dental Society, Two Willow Street, Suite 200, Southborough, MA 01745.
How will I know if supplies are needed for a course?
Should a course require that attendees bring supplies, the list of necessary supplies will be indicated on the course ticket, as well as listed in the course descriptions found on www.yankeedental.com.
My course is indicated as an "off-site" course. How do I get to an off-site location?
Busing to and from the BCEC is provided to attendees who register for off-site courses. Off-site buses depart the BCEC one-half hour before the scheduled course start time and return at the end of the course.
What days and hours are the Exhibit Hall open?
Thursday, January 27 9:30am-5:30pm
Friday, January 28 9:30am-5:30pm
Saturday, January 29 9:30am-4:00pm
Please check back for more information to come.
What services are available at the BCEC?
Restaurant Reservation Service
Lost and Found
Internet Café
Business Services
Coat Check
Dunkin Donuts
Food Courts & Vending
ATMs
Restaurant Reservation Service
Make dinner reservations quickly and conveniently with the Concierge Service located in the North Lobby of the BCEC. This service includes a listing of restaurants by cuisine and neighborhood and their menus.
Lost and Found
BCEC
If you find an item in the convention center, please turn it in at the Welcome Center in the center of the North Lobby. If you lose an item, please check at the Welcome Center for assistance. At the end of the show, any unclaimed items will be turned in to the BCEC security team.
Hotels
If you find an item in a hotel, please turn it in at the Front Desk. If you lose an item at a hotel, please check at the Front Desk for assistance.
Internet Café
The Internet Café located on the Exhibit Hall Floor will feature computer terminals offering complimentary Internet access and email retrieval for our attendees. Specific instructions and limitations will be posted in the area.
Business Services
FedEx Kinko’s is the exclusive business center for all show exhibitors and attendees at the BCEC. The FedEx Kinko’s Business Center is located near the North Lobby, Level 1. For services and more information, visit https://psg.kinkos.com/conventions/bcec.
Coat Check
Coat check service will be available Thursday through Saturday. Coat check stations are located in the North Lobby and at the East and West entrances on Level 1 of the BCEC.
Dunkin Donuts
Dunkin Donuts vending carts are located to the east and west of the BCEC North Lobby.
Food Courts & Vending
- Food courts will be located on the Exhibit Hall floor
- Additional food vending will be available throughout the building
ATMs
Citizen Bank ATMs are located throughout the BCEC.
Is child care provided at Yankee?
Whether you are attending classes or perusing the Exhibit Hall, Children’s Conference Care, Inc. (CCCI) is there for you—offering on-site childcare for ages six months to 12 years. Click here for more information.
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