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Registration and Meeting Policies
How to Register
Confirmation
Important Registration Tips
Cancellations/Refunds/Changes
Adding Courses
Badges/Tickets
Lost Badge and Ticket Replacement
Walk-ins
Other Registration Categories
On-Site Services

Registration and Meeting Policies

Registration Fees

*ADA Member Dentists include Canada, Foreign Dental Society, Military, VA, Public Health, MDs, and DVMs.
**Retired Life Members are life members who are retired from a consituent society and are no longer
earning any income from private practice or from the performance of service as a member of the
faculty of a dental school, as a dental administrator or consultant, or as a practitioner of any activity
for which a license to practice dentistry is required by the state. These members have been dentists
for 30 consecutive years or a total of 40 years and are age 65 or older.

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How to Register

Register online and save $5 at WWW.YANKEEDENTAL.COM

• Register in real time! You will be entered into your courses immediately.
• Browse course lists: see what's available, sold out, or similar.
• Submit your information, including course and credit card payment, on our secure site.
• See your confirmation immediately. An official confirmation will be sent by email, fax, or mail.
• Group registration is available online.
• For help with problems, email Convention Data Services at yankeedental@cdsreg.com or call 508.743.0536.
• For questions not related to online registration, please call YDC Customer Service at:
  • 800.342.8747, ext 255, inside MA
  • 800.943.9200, ext 255, outside MA

FAX to 508.759.4552

• Use registration form provided on page 80 of program book.
• Fill out registration form with credit card information.
• Retain a copy of your registration form for you records.
• Avoid duplicate charges. DO NOT send originals by mail when you register via fax.

MAIL to Yankee Dental Congress 33 Registration
            c/o Convention Data Services
            107 Waterhouse Rd.
            Bourne, MA 02532

• Use registration form provided on page 80.
• Fill out registration form completely. Retain a copy for your records.
• Enclose payment.

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Confirmation

Registrations sent by fax or will will be confirmed by fax, email, or mail within 10 business days of receipt. If you do not receive a confirmation within 10 days, call the MDS at 800.342.8747 inside MA or 800.943.9200 outside MA.

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Important Registration Tips

• Preregister to avoid being sold out of popular courses and to eliminate waiting in line at the meeting. Everyone must register.
• Guests must be sponsored by a paid registrant and listed as a guest in the space provided on the sponsor's registration form. The sponsor must verify that the guest is not a dentist, hygienist, assistant, technician, or office personnel. Guests cannot receive CE credits.
• Group Registration is available online, and group registration forms that allow offices of up to 4 staff members to register on one form via fax or mail are available. Please call YDC Customer Service to obtain a group form.
• Payment is required at the tiem of registration. We accept check, MasterCard, Visa, or American Express. Use your WorldPoints MBNA MasterCard and earn points toward airfare, merchandise, cash back, and more while supporting your association!
• Course Codes are located directly below the course titles. Be sure to write the entire code on your registration form.
• Alternate Course Selections: We are offering many repeat courses. To avoid being sold out of a desired course, please choose an alternate time and date. Check the "similar course" list on our Web site.
• Do not select courses that have conflicting times. It is your responsibility to make sure you do not double-book yourself into courses scheduled for the same time.
• Fax/Email Permissions: By registering for Yankee Dental Congress, you are authorizing YDC to fax or email you periodic updates relating to the Congress.

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Cancellations/Refunds/Changes

Requests for cancellations/refunds must be in writing and accompanied by all registration materials, including badges and tickets, if received.
Requests must be postmarked no later than:

• January 4, 2008 - For lectures, workshops, events, and general registration.
• December 28, 2007 - For hands-on courses.

After these dates no refunds -- including absences due to illness, late arrivals, weather, or parking difficulties -- will be granted.

Cancellation processing fees are $20 per cancelled registration and $5 per course. The minimum refund allowed is $10. Refunds will be mailed in March 2008.

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Adding Courses

Add as many courses as you like without a service charge. Updates will be accepted after an official Yankee registration number has been assigned. An update form has been included on page 82 of the program book. You can also modify your registration online by clicking here.

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Badges/Tickets

Mailing of badges/tickets will begin December 10, 2007, and continue through January 11, 2008. After January 11, badges/tickets may be picked up at the Registration Desk in the BCEC North Lobby. Registrations with a balance due will not receive badges and tickets until full payment is received. If you have not received a confirmation by December 24, 2007, please call YDC Customer Service.
Your registration materials will include an informative cover letter, name badge, badge holder, and tickets if purchased. Your name badge will have a barcode which can be scanned to receive desired exhibitor information at the meetings as well as for continuing education purposes at the CE Pavilion. Registration materials will not be mailed outside of the United States. Materials must be picked up on-site.
MDS reserves the right to audit or adjust total charges due to registrant errors. You will be billed for all materials not picked up on-site and any updates made. YDC will enforce collection, and failure to pay will adversely affect participation in future meetings. YDC reserves the right to apply any money received to past outstanding balances.
MDS reserves the right to review each registration for the appropriateness of the selected registration category. Those who register incorrectly will be changed to the correct registration type and charged the associated fee.

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Lost Badge and Ticket Replacement

Replacement fee for lost badges or tickets is $15. Attendees are required to show proof of purchase and picture identification to receive a replacement. Go to the Registration Desk to solve lost badge/ticket questions.

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Walk-ins

There are no walk-ins allowed for tickets courses. You must purchase a ticket through pre-registration or register on-site.

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Other Registration Categories

Students
All dental hygiene, assisting, and technician students in New England will be preregistered through their school free of charge before October 19, 2007. Any lost tickets or badges are subject to the replacement fee. Students wishing to register for a tuition class must use the update form on page 82 of the program book, provide their assigned registration number, and enclose the appropriate course fee or modify their registration online. Dental residents, out-of-New England students, and postdoctoral program students must submit a current copy of a valid student ID on the school's official letterhead with their registration.

Exhibits Only Registration
Visit our Exhibit Hall with an "exhibits only" registration badge every day the Exhibil Hall is open. Exhibits Only badges will not be mailed and should be picked up at the Exhibits Only on-site desk during exhibit hall hours. The badge is valid for one day. Exhibits Only registrants will have access to the exhibit hall only and ARE NOT eligible to attend courses or receive CEU or general attendance credit.

Medical Professional Registration
A new registration category for those who are employed in the medical field but are not dental professionals. Physicians and veterinarians are excluded from this category and should register at the member rate.

THIS YEAR ONLY! All non-ADA member dentists who register for Yankee Dental Congress 33 will pay the same registration fee as member dentists.

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On-Site Services

Restaurant Reservation Service
Make dinner reservations quickly and conveniently with the Concierge Service located in the BCEC. This service includes a listing of restaurants by cuisine and neighborhood and their menus.

Special Needs
In compliance with the Americans with Disabilities Act, YDC will make all reasonable efforts to accomodate persons with disabilities at the meeting. Please sumbit requests in writing no later than December 19, 2007, to Lori Robinson, Massachusetts Dental Society, Two Willow Street, Suite 200, Southborough, MA 01745.

Lost and Found
BCEC
If you find an item in the convention center, please turn it in at the BCEC Information Counter. If you lose an item, please check at the Information Counter for assistance.
Hotels
If you find an item in a hotel, please turn it in at the Front Desk. If you lose an item at a hotel, please check at the Front Desk for assistance.

Internet Cafe
The Internet Cafe will feature computer terminals offering complimentary Internet access and email retrieval for our attendees. Specific instructions and limitations will be posted in the area.

Business Services
FedEx Kinko's is the exclusive business center for all show exhibitors and attendees at the BCEC. The FedEx Kinko's Business Center is located in the North Lobby, Level 1.

Coat Check
Coat check service is available Thursday through Saturday. Coat check stations are located in the North Lobby and at the East and West entrances on Level 1 of the BCEC.