Want Versus Need: How to Communicate the Best Treatment Options for Patients

     Wednesday, September 7, 2022
Time: 6:30-8:30pm 

Credits: 2 CE Hours


Ancy Verdier


Ancy Verdier, DMD: is the founder of Worcester Periodontics, a periodontal dental practice located in Worcester , MA where he practices periodontology and implant dentistry. He earned his B.A. in Psychology from Tufts University, DMD and Periodontal residency at Tufts University School of Dental Medicine. Dr. Verdier is a Fellow in the International College of Dentists and American College of Dentists. He is also a regular contributor to Tufts Practice Based Research Network.

Gregory Wu

Gregory Wu, DMD: currently owns Emerson Dental, a Multi-Specialty practice in Westford, MA and Bedford, MA. He has embraced digital technology having integrated both Sirona CBCT and CEREC Primescan. His practice has a strong focus on the patient experience, and has won Reader Choice Awards, Angie Super Service Awards, and over a hundred 5 star google reviews.

Want Versus Need: How to Communicate the Best Treatment Options for Patients

The use of strong communication skills is one of the most effective keys to increasing case acceptance in today’s strained economic times. In this course attendees will learn how to clearly know what someone wants and how to effectively communicate treatment options.


  • Maximize connection through patient experience and technology 
  • Understand and utilize co-diagnosis to increase patient case acceptance 
  • Learn about patients’ decision-making process

James Lee


James Lee, DMD is a second-generation dentist practicing general dentistry in Massachusetts. He received his Doctor of Dental Medicine degree from Boston University Henry M. Goldman School of Dental Medicine and a Masters degree from Boston University School of Medicine. Dr. Lee serves on the Massachusetts Dental Society Board of Trustees, the ADA New Dentist Committee, and the ADA Diversity and Inclusion Committee.