This course will focus on how to enhance the patient experience in your practice, increase operational efficiency, and attract new patients. The instructor will describe how to do this with his vision for implementing digital retail healthcare overnight. This includes how practices can implement 24/7 Live Chat on their website, without bots or burdening office staff, to capture prospective patients. Attendees will also explore the benefits of direct scheduling options that allow practices to maintain control of their schedules and how to revamp their payment platform so invoices can be fully automated. In addition, attendees will learn how to obtain 0% merchant fees, save 3-5% of total revenues without changing workflow, and ensure that their practice is on the cutting edge of digital healthcare technology.