Doctors unwittingly assume the team will handle everything in the office according to what they want or need. However, today’s dental team is constantly called upon to perform more tasks simultaneously. Without effective communication the team becomes a collection of “Mind Readers, Miracle Workers, and Magicians”. This can create uneven performance affecting doctors and other team members’ expectations which may result in a diminished patient experience and less than ideal patient care. In this course, attendees will learn steps for effectively using communication and technology to create greater consistency with less stress and a more productive and happier team.