Courageous Conversations: Mastering Conversations You've Been Avoiding

  • Friday 1/27/2023
  • Time: 9:00 am - 12:00 pm
  • Course Code: 420RL
  • Cost: $125
  • Room Location: BCEC Room 104 A
  • Credits: 3 CE Hours
Katherine Eitel Belt, is president of Katherine Eitel & Associates, a practice management company in Temecula, CA, a trainer and dental consultant with over 20 years in the industry, and a national speaker.

A cornerstone of productive, positive work cultures is the ability to communicate within a team with compassion, accountability, non-judgement, and accuracy. This course will help owners, managers, and team members stop avoiding these important conversations and learn to embrace and succeed with them by using a self-management checklist and a simple four step conversation framework. This course includes real-life examples, live demonstration, and tremendous inspiration about what can be accomplished both professionally and personally by succeeding with necessary conversations about broken agreements, under performance, non-participation, negativity, or toxic behavior. Learn a life-changing way to improve leadership, relationships, and results.

After this course attendees will be able to:
  • Identify the three steps to developing a leadership mindset
  • Develop a four part courageous conversation framework
  • Lead and coach others to unlock their potential and create alignment and accountability
Recommended Audience: Assistant, Dentist, Hygienist, Office, Technician

Handouts are available for this course. Download Now

The CareCredit grant has been applied to this course.

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