Banish Broken Appointments: Eliminate Changes and Cancellations

  • Friday 1/27/2023
  • Time: 2:00 - 5:00 pm
  • Course Code: 454RL
  • Cost: $125
  • Room Location: BCEC Room 107 A
  • Credits: 3 CE Hours
Larry Guzzardo, provides comprehensive, personalized, in-office consulting exclusively to dentists and their staff. For the past two decades he has assisted professionals in achieving both financial and personal goals. His business and marketing systems focus directly on two main objectives: improving the bottom line and ensuring optimum patient care. He also goes a step further. He believes people are the most important asset of the practice and has developed specific programs to create self-motivated team players whose actions reflect their commitment to the outcome of your practice.

Broken and cancelled appointments are an expensive drain on your practice. Stop losing money, wasting time spent changing appointments, and the frustration created by filling holes. Learning to overcome this handicap you’ll enjoy less stress and everyone will have more fun!

After this course attendees will be able to:
  • Explain your policy to patients and re-educate existing patients
  • Develop verbal skills to keep patients from making last minute changes and cancellations
  • Discover how to prevent no-show appointments and determine the real cause of broken appointments
  • Educate patients to respect their “reserved” time
  • Answer the question on how to charge patients for missed appointments
Recommended Audience: Assistant, Dentist, Hygienist, Office

Handouts are available for this course. Download Now

The CareCredit grant has been applied to this course.

Course Grants logo