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Yankee Dental Congress

 

JANUARY 31 - FEBRUARY 2, 2019

BOSTON CONVENTION & EXHIBITION CENTER

Talking Treatment / Talking Money

  • Saturday 1/27/2018
  • Time: 1:30 - 4:30 pm
  • Course Code: 647SL
  • Cost: $75
  • Room Location: BCEC Room 109 B
  • Credits: 3 CE Hours
speaker
Debra Engelhardt-Nash, is an international seminar leader and practice management expert. She is the cofounder of the Nash Institute.
It's one thing to have the knowledge, expertise, and technology to provide ultimate dentistry for patients. It's another skill to gain the acceptance for your dental treatment and  patient care. This course will focus on providing attendees with specific office protocols designed to increase team communication skills, with the ultimate goal of increasing treatment acceptance.

Learning Objectives:

  • Establish clear protocols for discussing treatment and finances
  • Examine the proper place and time to introduce financial discussions
  • Discover the finesse of fee discussion and financial negotiation
  • Fine-tune handling patient objections for a win-win outcome
  • Identify the important numbers to monitor
  • Be comfortable talking about money
Recommended Audience: Assistant, Dentist, Hygienist, Office, Technician
This Course will be audiotaped.

Handouts are available for this course. Download Now

The CareCredit grant has been applied to this course.


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