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Yankee Dental Congress

 

JANUARY 31 - FEBRUARY 2, 2019

BOSTON CONVENTION & EXHIBITION CENTER

New Patients and the Treatment Coordinator

  • Friday 1/26/2018
  • Time: 9:00 am - 12:00 pm
  • Course Code: 426RW
  • Cost: $105
  • Room Location: Westin Waterfront Burroughs
  • Credits: 3 CE Hours
SORRY, THIS COURSE IS SOLD OUT!
speaker
Debra Engelhardt-Nash, is an international seminar leader and practice management expert. She is the cofounder of the Nash Institute.
The dentist and the team will learn essential management and communications skills to increase practice impact with patients. This course will help attendees increase treatment acceptance for various types of dentistry, attract more patients, and improve patient retention. Attendees will also learn how to create an exceptional teamwork environment and discover new ways to create opportunities to grow the practice every day. 

Learning Objectives:

  • Create the exceptional patient experience
  • Identify the critical moments of initial contact with a new patient
  • Understand how to improve office protocols
  • Discover the power of body language, tone, and words
  • Discuss solutions to increase recare and productivity 
Recommended Audience: Assistant, Dentist, Hygienist, Office

Handouts are available for this course. Download Now

The CareCredit grant has been applied to this course.


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