- Friday 1/26/2018
- Time: 2:00 - 5:00 pm
- Course Code: 465RW
- Cost: $105
- Room Location: Westin Waterfront Burroughs
- Credits: 3 CE Hours
Communication Skills That Wow and Get Results
SORRY, THIS COURSE IS SOLD OUT!
Debra Engelhardt-Nash, is an international seminar leader and practice management expert. She is the cofounder of the Nash Institute.
- Review how to interview new patients
- Identify language formulas for every situation
- Improve telephone techniques to increase impact
- Understand how to endorse the doctor and the practice in patient conversation
- Discover the important questions to ask patients
Recommended Audience: Assistant, Dentist, Hygienist, Office, Technician
Handouts are available for this course. Download Now