Creating Experiences Worth Sharing: Transform from Ordinary to Extraordinary
Friday, January 30, 2026
9:00 – 11:00 am
Course Code:
614RL
Cost:
$89
Credits:
2
CE Hours
In today's experience-driven economy, creating exceptional customer experiences is the ultimate key to business growth. Elevate your brand by transforming mundane interactions into extraordinary moments. This course will guide you through designing, deploying, and measuring impactful customer experience initiatives. Discover how to create magical moments that turn clients into loyal advocates and drive your business to new heights.
Speakers
After this course attendees will be able to:
- Design, deploy, and measure the impact of customer experience initiatives
- Identify opportunities to create magical moments for clients
- Analyze the customer's journey from brand awareness to advocacy
The CareCredit grant has been applied to this course.

The Massachusetts Dental Society is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP