Empowering Teams: How Office Managers Guide Team Success
Friday, January 30, 2026
2:00 – 5:00 pm
Course Code:
667RL
Cost:
$130
Credits:
3
CE Hours
In this course, attendees will learn how to guide, support and elevate your team to reach new levels of performance and cohesion. Attendees will explore actionable leadership strategies including how to set clear expectations, hold effective one-on-one evaluations, communicate with purpose and overcome conflict and objections. This course will provide tools to create a culture of accountability, collaboration, and continuous growth – empowering managers to lead with confidence and drive meaningful team success.
Speakers
After this course attendees will be able to:
- Discover how to facilitate a productive team meeting that generates action
- Establish communication tools to reduce confusion and improve performance
- Utilize coaching skills to overcome resistance to change
- Identify three key leadership behaviors to influence a positive and productive team culture
- Recognize early signs of disengagement or conflict and learn proactive strategies to address
- Create team goals and accountability measurements
The Massachusetts Dental Society is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP