Phone Skillz: Is Your Team Killing It?
Friday, January 30, 2026
10:00 am – 12:00 pm
Course Code:
674RL
Credits:
2
CE Hours
Unlock the key to practice growth in this insightful course. Learn how to confidently turn every new patient inquiry, even the “price shoppers,” into a valuable opportunity. Discover proven strategies to remove roadblocks, foster authentic connections, and inspire your team to enhance new patient acquisition.
Speakers
After this course attendees will be able to:
- Discover the blind spots in your new patient growth plans
- Describe practices that raise unnecessary barriers to call conversion (and ultimately, case acceptance)
- Define the steps for converting calls and inquiries into appointments
- Understand the critical connection required for patient buy-in
- Identify and break negative beliefs and assumptions
The Weave grant has been applied to this course.
The Massachusetts Dental Society is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP