Safeguarding Your Practice: Avoiding and Defending Dental Malpractice Claims

Thursday, January 29, 2026

2:00 – 4:00 pm

Course Code:

432TL

Cost:

$94

Credits:

2

CE Hours

Assistant
Dentist
Hygienist
Lecture
Office
Practice Management
Technician

Using a series of real case studies and also responding to questions and scenarios from the audience, the panel will discuss key patient risk management principles to avoid Board complaints and litigation.

Speakers

In this course attendees will:

  • Realize the role of patient selection in meeting the standard of care
  • Learn techniques for resolving patient complaints early
  • Discover effective behaviors for communicating with difficult patients
  • Understand how patient noncompliance can lead to malpractice claims
  • Recognize the importance of documentation in completing patient care and defending malpractice actions

*Attendees will be eligible for 5% risk management discount on their professional liability premium with EDIC.

The Massachusetts Dental Society is an ADA CERP Recognized Provider

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at

ADA.org/CERP