Secrets of Smoother Claims Processing: Top 10 Denial Reasons
Friday, January 30, 2026
9:00 am – 12:00 pm
Course Code:
616RL
Cost:
$130
Credits:
3
CE Hours
Every year dentists continue to cite that working with dental insurance benefit programs is one of the main concerns of running their practices. This course discusses the ten top reasons claims are denied and what you can do to prevent delays in processing. Identify common office occurrences and errors that can interfere with payment, and how to enhance your office systems to smooth relationships with dental carriers. Attendees will learn how to improve an office's image with the insurance companies and identify what are your submissions telling the payers about your utilization pattern. We will welcome attendees to share some of their own common claims problems and discuss the growing concern of potential fraud, waste and abuse in insurance billing.
Speakers
After this course attendees will be able to:
- Review the most common reasons dental claims are denied
- Understand how to prevent common claims denial situations
- Implement chart documentation skills that will help support treatment planned and rendered
- Identify common errors in systems that can interfere with payment
- Discuss how to improve office image with insurance companies
- Discover how utilization patterns are being analyzed for potential fraud, waste, and abuse
Handouts are available for this course: Download Now
The Massachusetts Dental Society is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP