25 Ideas in 2 Hours: Team Building, Marketing, and the Patient Experience
Saturday, January 30, 2027
9:00 – 11:00 am
Course Code:
807SL
Cost:
$89
Credits:
2
CE Hours
This engaging and interactive course is designed for dentists, office managers, and dental teams who want practical ideas they can use right away.
In two hours, the instructor will share 25 actionable strategies to strengthen team culture, elevate the patient journey, and use internal and external marketing ideas to better connect with current and potential patients.
Attendees will learn how small changes in team engagement, patient touchpoints, communication, content, and follow up can create a more memorable experience and a stronger practice brand.
This course will also include tools, resources, and ways to leverage AI to prioritize ideas, delegate tasks, save time, and support practice growth.
Expect quick wins, real examples, live team building activities, scripts you can use the next day, and smart ideas that fit real schedules and budgets.
BONUS: You will receive scripts on how to capture meaningful patient video testimonials and use them to promote services, boost referrals, and celebrate practice wins.
Speakers
After this course attendees will be able to:
- Use practical team building ideas and live activities that strengthen culture, improve morale, and support practice growth
- Identify ways to elevate the patient experience from the first interaction to the final follow up
- Implement marketing ideas that help engage current patients, attract new patients, and strengthen your practice brand
- Discover how to create simple systems that improve consistency in team communication, patient touchpoints, and marketing efforts
- Explore how to use AI tools to prioritize ideas, delegate tasks, save time, and support practice growth
- Utilize scripts and strategies to capture patient video testimonials and use them to promote services, boost referrals, and celebrate practice wins
This course is partially sponsored through a grant from CareCredit.
The Massachusetts Dental Society is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP