The Invisible Skillset: What Great Assistants Do That No One Trains You For
Thursday, January 28, 2027
9:00 – 11:00 am
Course Code:
462TL
Cost:
$89
Credits:
2
CE Hours
Some of the most valuable skills in dental assisting aren’t taught in school—they’re learned through experience, observation, and instinct. This course shines a light on those “invisible” skills that elevate assistants from competent to exceptional. Through engaging examples and light humor, attendees will gain a deeper understanding of how awareness, timing, and adaptability impact every aspect of patient care and team dynamics.
Speakers
After this course attendees will be able to:
- Identify key non-technical skills that influence clinical success
- Improve situational awareness within the operatory
- Enhance communication with providers without disrupting workflow
- Adapt effectively to different personalities, procedures, and environments
Thank you to the American Dental Assistants Association (ADAA) for their collaboration on this program.
The Massachusetts Dental Society is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP