Yankee Multi-Site Summit: Thursday Full Day

Thursday, January 28, 2027

10:00 am – 12:30 pm; 1:30 – 4:00 pm FULL DAY

Course Code:

464TL

Room:

MCEC Multi-Site Classroom

Cost:

$79

Credits:

4

CE Hours

Lecture
Practice Management
Yankee Multi-site

Join us for the 2027 Yankee Multi-Site Summit!


THURSDAY, JANUARY 28TH: SCHEDULE


10:00 – 11:00 am

Growth in a Stalled Economy: Creating Long-Term Success

Speaker: Chris Salierno, DDS (Tend Dental)

  • Recognize the key supply and demand factors that impact the success and profitability of a dental practice
  • Describe the growing commoditization of dental services and its effect on patient perception and competition
  • Examine how successful industries differentiate and de-commoditize their products and services to create greater value
  • Apply the business model canvas framework to strengthen practice strategy and better navigate economic challenges


11:30 am – 12:30 pm

Smarter Systems, Stronger Practices: How AI Is Redefining Dental Operations

Speaker: Ryan Hungate, DDS (Henry Schein One)

  • Identify and eliminate operational friction by moving from disconnected tools to unified, integrated platforms 
  • Understand where AI and automation are already delivering measurable impact across documentation, imaging, and revenue cycle workflows 
  • Recognize practical steps practices can take today to improve claim quality, reduce administrative burden, and build a more predictable revenue cycle 
  • Utilize how to reconnect staff with actual patient interactions


12:30 – 1:30 pm Take advantage of this time to explore the Exhibit Show Floor!


1:30 – 2:30 pm

DSO Consolidation, Recent Mergers, and Acquisition Activity

Speaker: Richard Blann (DC Advisory)

  • Examine the history and evolution of the dental market from private practitioner to the DSO
  • Discover the clinical, operational, and investment rationale for the emergence of DSOs and the potential value added to the practices 
  • Define different forms and styles of DSOs, equity participation by dentists in the DSO, key terms of transactions, and why they are relevant to practice owners
  • Understand how investors derive valuations and how this translates into proceeds for a selling dentist owner 
  • Compare successful DSOs with unsuccessful DSOs and discuss what drives success
  • Review the latest M&A activity in the dental industry to understand how this has changed over time and what the future holds


3:00 – 4:00 pm

From Prompt to Practice: A Practical Introduction to Claude for Dental Practices

Speaker: Anissa Broussard, DDS (Digital Floss)

  • Understand the difference between Claude Chat, Claude Cowork, and Claude Code — and know which one is right for your practice
  • Learn how to connect tools your team already uses — Gmail, Google Drive, Canva, QuickBooks, Gusto, and many more — directly to Claude
  • Build a custom AI advisory board — an AI coach you and your team leaders can use to improve operations, build better systems, and get expert-level guidance across every area of the practice: systems, operations, marketing, and more
  • Create repeatable AI-powered workflows your entire team can use


Reception on Exhibit Show Floor immediately following.

Course logo image
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ADA.org/CERP