Billing Automation: Building Scalable Practice Systems with AI and People
Saturday, January 30, 2027
9:30 – 10:30 am
Course Code:
856SL
Credits:
1
CE Hour
Dental practice owners face increasing strain from staffing challenges, rising costs, and insurance headaches. This course examines how technology can improve revenue cycle management (RCM) performance while freeing up owners and their best team members to focus on patient care and growth.
Speakers
After this course attendees will be able to:
- Recognize each phase of the revenue cycle management process and its impact on the dental office's financial health
- Incorporate best practices for insurance and revenue operations that improve collection rates, reduce accounts receivable, and decrease staff turnover, even at scale
- Implement the tools to support their teams to improve workflow efficiency, reduce administrative burden, and enhance the national experience
- Understand the future of AI-driven operations
The Go Lassie grant has been applied to this course.

The Massachusetts Dental Society is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP