FREQUENTLY ASKED QUESTIONS
What is my badge color?
Purple: Office Personnel
Orange: Post Doctorate
Aqua: Medical Professional
Clear: Dental Dealer
Day-Specific Neon Color: Expo Only
Where do I get my badge holders and lanyards?
What is the Cancellation Policy?
We're waiving our cancellation fee until January 3, 2022
Requests for cancellations/refunds must be in writing and accompanied by all registration materials, including badges and tickets, if received. After these dates, no refunds—including absences due to illness, late arrivals, weather, or parking difficulties—will be granted. Cancellation processing fees are $25 per cancelled registration and $5 per course. The minimum refund allowed is $10. Refunds will be issued in March 2022.
How can I get a certificate of the CE credits I earn at Yankee?
Email or print a certificate with general attendance credits and courses taken at Yankee (please use only one method):
Online: Visit yankeedental.com to enter your credits and send your transcript directly to your personal email through March 15, 2022.
Need Help or Have Questions
Visit the Self Registration located in the North Lobby during Yankee Dental Congress 2022
Note: You can add credits for Yankee Dental Congress 2022 beginning Thursday, January 25, 2022
Continuing Education Registry Members
If you use the Self Registration, Yankee website, or Yankee Mobile App, credits will be downloaded into your record once the secret code is submitted. Otherwise CE registry members may record their credits themselves by using the MDS registry website. Please be sure to use only one method to avoid duplication.
How are CE credits assigned?
As an attendee you will receive continuing education credits for only the courses that are listed under your name and unique registration number. If someone from your office cannot attend a course and you plan to attend in his/her place, the change MUST be made to your registration as well as to that of the person you are replacing. Please call the Yankee Customer Service at 877.515.9071 or use the Yankee Update Form.
General Attendance Credits
MA Dentists: For the 2020 license renewal cycle, CE credits obtained between April 1, 2018 and March 31, 2020, including a total of 5 credits for general attendance at a conference during that period, are allowed.
MA Dental Hygienists: For the 2021 license renewal cycle, CE credits obtained between April 1, 2019 and March 31, 2021, including a total of 4 credits for general attendance at a conference during that period, are allowed.
MA Dental Assistants: For the 2021 license renewal cycle, CE credits obtained between November 1, 2019 and October 31, 2021, including a total of 2 credits for general attendance at a conference during that period, are allowed.
For information about recent changes in MA regulations go to www.mass.gov/dph/boards/dn
The Massachusetts Dental Society is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP
Credit is assigned by the MDS on an hourly basis, subject to final approval by the Board of Registration in Dentistry (BORID) in each state. Lectures, workshops, and hands-on courses receive one credit per hour (rounded down to the nearest hour). For courses not related to patient care, please contact BORID for allowed credit. You may enter your CE credits for Yankee through March by logging on to yankeedental.com.
Connecticut State Dental Commission Dept. of Public Health
Maine Board of Dental Examiners
New Hampshire Board of Dental Examiners
Vermont Board of Examiners
Rhode Island State Board of Examiners in Dentistry
The formal continuing education programs of the Yankee Dental Congress are ADA CERP approved and qualify for NBC continuing education credits. Upon completing courses at Yankee, Certified Dental Technicians (CDT) and Recognized Graduates (RG) should print a transcript of their courses, and submit this directly to the NBC. (Transcripts may be downloaded from the www.yankeedental.com website) It is the responsibility of the technician wanting to receive approved credit to submit this documentation to NBC before their renewal period, while keeping a copy for their personal records. Yankee Dental Congress does not submit transcripts on your behalf.
DANB Certificants who attend or participate in Continuing Dental Education (CDE) courses sponsored by the American Dental Association Continuing Education Recognition Program (ADA CERP), may be able to use these courses to renew their DANB Certification. It is the responsibility of the Certificant to ensure that courses they take meet DANB’s Recertification Requirements, and that the CDE credits are reported in the appropriate DANB CDE categories, as described in DANB’s Recertification Requirements. DANB does not accept general attendance and/or Exhibit Hall Floor attendance CDE credit.
A copy of DANB’s recertification requirements is available at: www.danb.org
For CDE questions contact DANB by phone at 1-800-367-3262.
The formal continuing education programs of the Yankee Dental Congress are accepted by AGD for Fellowship/Mastership credit. The AGD number is 219251.
Is child care provided at Yankee?
Is there Coat Check service available?
Thursday, January 27 7:00 am - 6:30 pm
Friday, January 28 7:00 am - 6:30 pm
Saturday, January 29 7:00 am - 5:30 pm
How will I know if supplies are needed for a course?
What days and hours is the Exhibit Hall open?
Friday, January 28, 2020 9:30 am – 5:30 pm
Saturday, January 29, 2020 9:00 am – 4:00 pm
What are the official vendors for Yankee?
Registration and Housing will open on October 13, 2021 at 12:00 pm.
Click here for a list of hotels.
Note that onPeak is the only official hotel provider associated with our event. While other hotel resellers may contact you offering accommodations for your trip, they are not endorsed by or affiliated with the show. Beware that entering into financial agreements with non-endorsed companies can have costly consequences.
Note that Convention Data Services is the only official registration provider with our event.
To ensure that you are being directed to the proper services provided by Yankee all registration pages will have the Convention Data Services’ logo and/or the language xpressreg.net in the URL, and all confirmations will be from emails that end in xpressreg.net.
I signed up for a course onsite – how do I get the handouts?
Can I preregister for "No Charge" courses?
Pre-registration is required for all No Charge courses listed in the Yankee Program Book or yankeedental.com, except for the Student Debate. Your seat will be held for 10 minutes; after that, those without tickets will be seated according to available space. When the room is filled, no additional people will be admitted and no standing is allowed per order of the fire marshal.
My course is indicated as an "off-site" course. How do I get to an off-site location?
What services are available at the BCEC?
Restaurant Reservation Service
Visit our Dining Discounts and Restaurants Near the BCEC page.
Yankee Dental Congress works to create an Annual Meeting that is accessible to all. This includes reasonable accommodations as specified by the Americans with Disabilities Act (ADA). Yankee and its conference venues ensure mobility access within all session and conference rooms. Please submit your request in writing no later than December 2021, to Massachusetts Dental Society, Two Willow Street, Southborough, MA 01745.
The convention center has designated Family/All-Gender restroom facilities. These restroom facilities will be marked and are available for use by all persons, regardless of their gender identity.
Lost and Found
BCEC: If you find an item in the convention center, please turn it in at the Welcome Center in the North Lobby. If you lose an item, please check at the Welcome Center.
Hotels: If you find an item in a hotel, please turn it in to the Front Desk of that hotel. If you lose an item at a hotel, please check at the Front Desk for assistance.
The First Aid Room is located on the second floor of the BCEC, Room 201.
Nursing Pods - NEW!
These enclosed, private spaces are lactation stations for new mothers that can be used by employees, visitors, and event attendees at the BCEC. The Mamava Pod will be located at Level 1 Southeast of BCEC, adjacent to restroom. Download the app and schedule an appointment for when you are at Yankee.
FedEx Office is the exclusive business center for all show exhibitors and attendees at the BCEC and is located in Level 1 West.
Coat check service is available Thursday through Saturday. Coat check stations are located in the North Lobby and at the East and West entrances on Level 1 of the BCEC.
What days and hours is registration open?
Friday, January 26, 2020 7:00 am – 6:00 pm
Saturday, January 27, 2020 7:00 am – 4:00 pm
How can I request accommodations for special needs?
Does the convention center have Wi-Fi?
Where do I get a show bag?
Where do I get a show bag?
Can I update or add courses to my registration?
You may update your registration once you have registered and received a badge number. Add as many courses as you like without a service charge. Updates will be accepted after an official Yankee registration number has been assigned.
Modify/Update Your Registration:
- Online with no service charge
- Onsite at the Registration Desk in the North Lobby of the BCEC
What if I do not receive my badge and course tickets in the mail?
Can I purchase a recording of Yankee 2022 or past conventions?
Yes, The Yankee 2022 Complete Conference MP3 DVD-ROM will be available online for pre-order.
Also, look for the complete conference listing to order audio presentations from all recorded sessions from past Yankee conferences.
Plus all available PowerPoint slides! Includes all presentations as MP3 files recorded live during the conference.